What is water back-up coverage?

Recently I had a conversation with a client regarding water back-up. They recently purchased home insurance and in reviewing their home policy I noted that they only had $5,000 for water back-up.

The standard home policy does not provide coverage for water back-up. In fact you will see an exclusion for water back-up. Water back-up is considering water that backs up into your home from a drainage system. It could be a sump pump that fails. It could be a toilet that overflows. It could be a shower drain that backflows. It could be a hot water heater that breaks. The easy way to think about it is water back-up is any drainage system to your home that could back-up or overflow.

Water back-up is not flooding. Flooding is water from the outside your home coming in through the foundations, windows, doors, etc.

Why is water back-up so important? It is one of the top causes of homeowner claims across the country. Every homeowner will experience at least one water back-up loss in their lifetime. 

Secondly, the average water back-up claim is $20,000. Think about it… you clean up the free flowing water, you need water mitigation to dry out the floors, the walls, and the room to reduce the chance of mold. You may need to replace the flooring and the walls. And possiby some furnishings. And you may still have mold after all.

In some cases a water back-up loss could mean a total loss of your home. Think of sewage back flowing into your home.

Kind of scary stuff.

So what do I recommend? I recommend full water back-up coverage. This doesn’t mean up to the total value of the stuff in your basement or the basic limit for water back-up. Water back-up should be up to the dwelling, other structures, personal property, and loss of use policy limits.

Yes, water back-up can be expensive but is it more expensive then the cost of the average water back-up loss? Water back-up coverage has gotten more expensive of the years because of the frequency of such claims and the average cost of a claim.

If your insurance company doesn’t provide full water back-up coverage as we insurance professionals call it then find another insurance company. This applies to rental and investment properties.

Have your insurance agent review your policy today to determine if and how much water back-up coverage you have.

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Hot Topics In The Insurance Industry

Last week was pretty chaotic for me.

In all of that chaos I attended a town hall forum hosted by Maryland Insurance Administration (MIA).

For anyone not aware, we have a new Maryland Insurance Commissioner, Al Redmer, as of February 2015.

The purpose of the forum was to open a dialogue between the MIA and insurance professionals doing business in Maryland.

There were several topics discussed…

  • When sending special notifications to Maryland policyholders to educate them on insurance, what notices should we include? What does the policyholder need to know? How do we help them make an informed decision when managing their insurance needs?
  • Water back-up and water damage came up. Water back-up is the #1 home insurance claim across the country, and that will not change in the future. Do policyholders know what water back-up is, and what is flood? What kind of coverage are insurance companies providing to policyholders? What needs to change
  • Maryland has experienced a variety of weather events lately; hurricanes, cyclones, tropical storms, etc. Weather events are creating a lot of claims, which in turn causes issues in rating and premium structures. MIA wants to know what insurance professionals feel is reasonable to help curve this cause of loss and create better rating structures in the future.
  • With all of the technology today, Cyber Security is becoming very important for businesses. What are insurance professionals doing to reduce their chance of a data breach? Are policyholders, specifically businesses, purchasing cyber security insurance?

There were many other topics discussed but these are the big topics for the forum and are a serious concern for the insurance industry. Some of these topics are even being discussed at the federal level.

MIA is dedicated to helping Maryland policyholders navigate the insurance market and help them make an informed buying decision.

My policyholders get frustrated every day with insurance related issues; from claims, to billing, to coverages, to premium. I myself get frustrated every day on behalf of my policyholders.

There are individuals out their working hard to provide the appropriate types of insurance and help consumers make sense of insurance. They are also trying to be fair and do what is right for the greater good.

Whenever you have a concern about your insurance you should always reach out to your insurance agent to discuss it.

You can also find more information by visiting MIA at, http://www.mdinsurance.state.md.us.

Insurance is not easy, so ask a professional.

Pamela